1. Introduction
This Privacy Policy explains how 4DS Nexus, a division of 4DS Solutions (Pty) Ltd ("we", "us", "our"), collects, uses, and safeguards your personal information when you use our website and platform. We are committed to protecting your privacy and handling your data responsibly and in line with applicable South African data protection law, including the Protection of Personal Information Act (POPIA).
2. Information We Collect
We may collect the following types of information:
- Contact details: such as your name, email address, phone number, and company name when you submit an enquiry.
- Account & usage data: information about how you interact with the 4DS Nexus platform.
- Technical data: such as IP address, browser type, and device information collected automatically.
- Communications: records of correspondence when you contact us.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide requested demos or information
- Deliver, maintain, and improve the 4DS Nexus platform and services
- Communicate updates, support, and relevant offerings
- Comply with legal and regulatory obligations
4. How We Protect Your Information
We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Access to data is restricted to personnel who need it to perform their roles.
5. Sharing Your Information
We do not sell your personal information. We may share data with trusted service providers who help us operate our website and platform, always under appropriate confidentiality and data-protection obligations.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.
7. Cookies
We use cookies and similar technologies on this website. A cookie is a small text file stored on your device. You can change your choices at any time via Cookie settings in the footer.
Essential cookies (always active)
These are required for the site to function. They cannot be switched off in our cookie banner.
- Theme preference — remembers light or dark mode (
localStorage:4ds-theme). - Cookie consent — stores your privacy choices (
localStorage:4ds-cookie-consent). - Cloudflare Turnstile — spam protection on the contact form; Cloudflare may set cookies. See Cloudflare's privacy policy.
Analytics cookies (optional)
If you accept analytics cookies, we load Google Analytics to collect anonymous usage data (pages viewed, approximate location, device type). This helps us improve the website. Google may process data outside South Africa under their own terms. We only enable this after you consent.
Marketing cookies (optional)
If enabled in the future and you consent, we may use tools such as the Meta Pixel to measure advertising performance. This is off by default until we configure it.
Managing cookies
Use the cookie banner when you first visit, or Cookie settings in the footer anytime. You can also clear cookies via your browser settings — note that essential preferences will reset.
8. Contact Us
For any privacy-related questions or requests, contact us at 4dssolutions@gmail.com or via our contact form.